Terms & Conditions
TERMS & CONDITIONS
Overview
This website is operated by Rosalie’s Closet. Throughout the site, the terms “we,” “us,” and “our” refer to Rosalie’s Closet. By accessing our website or purchasing from us, you agree to comply with the following Terms & Conditions, including any additional policies referenced here.
These terms apply to all visitors, customers, and users of the website. If you do not agree with any part of these Terms, please refrain from using our website or services.
We reserve the right to revise or update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those updates.
1. Eligibility and Acceptable Use
By using this website, you confirm that you have reached the legal age of majority in your place of residence or have permission from a parent or guardian.
You agree not to use our products or website for unlawful purposes or in violation of any applicable laws. The transmission of harmful code, viruses, or disruptive technologies is strictly prohibited. Any breach of these Terms may result in immediate suspension of access to our services.
2. General Conditions
Rosalie’s Closet reserves the right to refuse service or cancel orders at our discretion, including situations where misuse of the website is suspected.
Information you submit (excluding payment details) may be transmitted across networks to support technical operations. All payment data is encrypted during transfer.
You may not copy, reproduce, distribute, sell, or exploit any part of our website or services without prior written permission.
Section headings are provided for convenience and do not affect the interpretation of these Terms.
3. Website Information
We strive to ensure that all information on our website is accurate and current; however, occasional errors or outdated details may occur. Content is provided for general informational purposes and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify website content at any time without obligation to update previously published material.
4. Pricing and Service Changes
Prices and product availability may change without notice. We may modify, suspend, or discontinue any part of our website or services at any time and are not liable for such changes.
Contract Formation
Product listings on our website serve as an invitation to purchase rather than a binding offer. When you place an order, you submit an offer to buy the selected items. An automated confirmation email acknowledges receipt of your order but does not signify acceptance.
A binding agreement is formed once your order has been processed and dispatched.
Warranty
Your purchase is protected by applicable statutory consumer rights.
5. Products and Availability
Certain products may be offered exclusively online and in limited quantities. Returns and exchanges are governed by our Return & Refund Policy.
We make every effort to display product colors and images accurately, but we cannot guarantee that your device will reflect them perfectly.
Rosalie’s Closet reserves the right to limit sales by customer, region, or jurisdiction where necessary.
Our products are shipped directly from our fulfillment partners. Any customs duties, import taxes, or related charges are the responsibility of the customer unless otherwise stated.
We do not guarantee that products or services will meet every expectation, nor that all service errors will be corrected immediately.
6. Billing and Account Accuracy
You agree to provide complete and accurate billing and account information for all purchases and to promptly update details such as email addresses and payment information.
We may limit or cancel orders that appear to be placed by resellers, distributors, or parties acting in bad faith. If changes are made to your order, we will attempt to notify you using the contact details provided at checkout.
For more information about returns, please review our Return Policy.
7. Third-Party Tools
From time to time, we may provide access to tools or services operated by third parties. These are offered “as is” without warranties or endorsements. Your use of such tools is entirely at your own discretion and subject to the third party’s terms.
8. External Links
Our website may include links to third-party websites for your convenience. Rosalie’s Closet is not responsible for the content, accuracy, or practices of these external sites.
Before engaging in transactions with third-party providers, we encourage you to review their policies carefully.
9. User Feedback and Submissions
If you submit comments, suggestions, creative ideas, or other materials, you grant Rosalie’s Closet permission to use, edit, publish, and distribute them without restriction or compensation.
We reserve the right — but are not obligated — to remove content that is unlawful, offensive, defamatory, or infringes on intellectual property rights.
You are solely responsible for the accuracy and legality of any content you submit.
10. Personal Information
Any personal data collected through the website is handled in accordance with our Privacy Policy.
11. Errors and Omissions
Occasionally, the website may contain typographical errors, inaccuracies, or missing information related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct such issues and to cancel orders if necessary, even after submission.
12. Prohibited Activities
You may not use the website or its content to:
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Engage in unlawful conduct
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Violate intellectual property rights
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Harass, discriminate, or defame others
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Provide false or misleading information
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Upload malicious software
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Collect personal data without consent
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Send spam or conduct phishing activities
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Interfere with website security
Violation of these rules may result in termination of access to our services.
13. Disclaimer of Warranties and Limitation of Liability
All products and services are provided on an “as available” basis unless otherwise stated by law. We do not guarantee uninterrupted or error-free service.
Rosalie’s Closet shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.
Your use of the website is at your own risk.
14. Indemnification
You agree to indemnify and hold harmless Rosalie’s Closet, including its affiliates, partners, employees, and service providers, from any claims, damages, or expenses resulting from your breach of these Terms or violation of applicable laws.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining sections will remain valid and enforceable to the fullest extent permitted by law.
16. Termination
These Terms remain in effect unless terminated by either you or Rosalie’s Closet. You may stop using our website at any time.
We reserve the right to suspend or terminate access to our services immediately if we believe these Terms have been violated.
17. Entire Agreement
These Terms, together with any policies posted on our website, represent the entire agreement between you and Rosalie’s Closet regarding your use of our services and supersede any prior agreements.
18. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.
19. Refused or Undeliverable Packages
If a shipment is refused at delivery or not collected from a pickup location, it will be returned to our warehouse. A $25 fee may be deducted from your refund to cover shipping and handling costs.
20. Updates to These Terms
The latest version of our Terms & Conditions is always available on this page. We recommend reviewing it periodically. Continued use of the website after updates indicates your acceptance of the revised Terms.
Contact Information
If you have questions about these Terms & Conditions, please contact us at: